Last updated: [DATE]
Who we are
This website is operated by [LEGAL NAME OF THE BUSINESS OWNER OR COMPANY], trading as BrumClean ([sole trader / limited company], company number [COMPANY NUMBER IF LIMITED]). Registered or business address: [POSTAL ADDRESS FOR LEGAL NOTICES]. Contact: 07462 151448 · info@brumclean.uk. VAT number: [VAT NUMBER OR ‘Not VAT registered’].
Free quote or booked visit
A free quote costs nothing and has no obligation. A booked visit reserves an appointment for us to see the property and agree the price, and requires a £20 deposit.
Making a booking
- Visits can be requested Monday to Saturday, from 08:00 to 18:00 (opening hours Mon–Sat 8:00 am – 8:00 pm).
- When you choose a time and continue to payment, the time is held for 30 minutes.
- Your appointment is confirmed only when your £20 deposit payment has been received. You will see a confirmation page and, where email is configured, receive a confirmation email.
- If the payment is not completed, the time is released and no booking is made.
- In the rare case that two payments are received for the same time, we will contact you to agree another time or refund your deposit in full.
The £20 deposit
The deposit is deducted from the final price if we agree and you proceed with the clean. Cancellation rules are explained in the Deposit & Cancellation Policy.
Changing your booking
To change the date or time, contact us on 07462 151448 (phone or WhatsApp) or by email as early as possible. [STATE YOUR RESCHEDULING RULES, e.g. free rescheduling with at least 24 hours’ notice].
If we need to cancel
If we have to cancel or cannot attend, we will offer a new time or refund your deposit in full.